Parkade Underground Towing Services Calgary
We specialize in underground towing services for low height clearance parking garages or enclosed spaces. Our trucks are modified in a custom manner to fit in every low and tight space for your convenience. Be confident that we will send the right truck with the equipment needed to get your vehicle out safely.
Parkade / Underground Services
- Towing
- Boosting
- Tire Change
- Lock-out
Frequently Asked Questions
We can safely tow most passenger vehicles (cars and light trucks), including sedans, hatchbacks, SUVs, minivans, and some light-duty trucks, as long as they are within the maximum clearance levels for your parking garage.
Yes. Our trucks are updated low-profile tow trucks to ensure clearance in tight, low underground parking.
Clearance varies by truck, but we specialize in reaching practically every underground parking garage in Calgary. And we’ll want to know your garage’s height limit when you call.
Yes. Our equipment allows us to tow AWD, 4x4, front-wheel-drive, and rear-wheel-drive vehicles without damaging their drive trains.
Yes – we are available 24 hours a day to answer towing company calls.
Please provide:
- Address of the garage and the level (P1, P2, etc.)
- Height clearance
- Vehicle make/model
- Issue type (dead battery, flat tire, won’t start, stranded, etc.)
Absolutely. We provide battery boosting (jump-start), diagnostics, and towing if necessary.
Yes — if your keys are in your car and it’s in a parkade, it's safe to say we can unlock it.
We can change the tire right there on the spot or haul it in for repairs if needed.
Yes. Even if the shifter or transmission is jammed, our technicians are trained to get it into a position that allows us to tow it safely.
Building & Safety Related FAQs
Yes, our drivers are experts at maneuvering in tight spots, angled stalls, and challenging parking spaces.
Yes. We also often collaborate with property managers, condo boards & building security to gain access to no-entry areas and or trespass towing.
Yes, but towing must be done in accordance with the building policies and Alberta laws.
Permission from the building is needed.
No – our specialized trucks and trained technicians can lift the vehicle without scraping against your ceiling, walls, or, of course, the car.
Yes - our low-profile trucks are built to turn on a dime and climb the inclines typical of underground parked.
Pricing & Insurance FAQs
Cost is based on clearance difficulty, location, and whether other services (boost, tire change) are also required. You know the price before we are dispatched.
Yes — from your insurer, assuming that your policy includes towing or roadside assistance.
Yes. A-1 Towing Inc. is insured and licensed to tow from parkades, private garages, commercial sites or residential buildings.
Special Scenarios FAQs
We can help if you are stuck and need a little push, a jump start, or a winch.
Yes — our staff are trained in safe EV and hybrid methods, including transport mode specifications and wheel lifts.